Flexible, self-paced online training to help you feel confident, stand out, and get hired faster.
If you’ve been feeling stuck, overlooked, or unsure where to start, you’re not alone. Whether it’s your first job or your next promotion, our FREE Retail Training Programs give you the skills and credibility to move forward.
These certifications, created by the National Retail Federation, help you build confidence, learn real-world skills, and show employers you’re ready.
Choose the Certification That Fits You Best:
Retail Industry Fundamentals – Specialist
Start fresh with the essentials every employer wants. What you’ll learn:
- How retail and online stores operate day to day
- Basic merchandising, stocking, and pricing skills
- Greeting customers and handling sales confidently
- The role of retail in the community and economy
Customer Service & Sales – Certified Specialist
Upgrade your skills to create great customer experiences. What you’ll learn:
- Recognizing customer needs and building trust
- Techniques for upselling and cross-selling naturally
- Communication skills to resolve issues professionally
- Ways to increase sales and customer satisfaction
Business of Retail – Certified Specialist
Step into leadership with practical training that gets noticed. What you’ll learn:
- Overseeing daily store operations effectively
- Delegating tasks and coaching team members
- Loss prevention and safety basics
- Strategies to improve performance and grow revenue
Why Choose This Training?
- 100% online – study anytime, anywhere
- Nationally recognized credentials
- No experience needed to start
- Finish in weeks, not months
Potential Jobs You Can Get:
Retail Associate, Customer Service Rep, E-commerce Support, Team Lead, Supervisor
Interested in other career fields? Check out our Food Service and Supply Chain certifications!
